Legal

Legal and policies for China medical coordination

Everything that governs the relationship between you and us, grouped by the question it answers. Start with the service agreement if you are deciding whether to use us at all.

Independent patient coordination. Zero markup on your hospital bill. Not medical advice.

What you agree to

The commercial terms. These are the documents you sign.

Service agreement What we do, what we do not do, the fees, and the limit of our liability — in plain language. Read Terms of service The full terms covering booking, deposits, changes and cancellation. Read

Your safety

What to do if something goes wrong, and what we will not do.

Patient safety and emergency contact The emergency number, who to call first, how we grade a response, and how to complain. Read Medical disclaimer Why this website is not medical advice and why no outcome is guaranteed. Read

Your records

Health data is sensitive personal information. This is how it is handled.

Privacy and data protection What we collect, the lawful basis, how medical records are shared, cross-border transfers and retention. Read

Who we are

Ownership, how we are paid, and the rules our publishing follows.

About MediTour Care Who runs the company, how it is funded, and the six editorial rules. Read Contact How to reach a coordinator, and what happens after you do. Read

These pages are written in English. The documents you actually sign are provided in your own language before signature — ask us and we will send them.